Reset your password
If you've forgotten your password or need to reset it, we can email you a link to reset it. This will also remove most account locks.
- Start an account recovery request and enter your login (if your account was created after 2010 this will be an email address).
- Check your inbox for a password reset email. If you don't have access to your email choose 'contact Jagex support' when prompted.
- Select the link in the email and enter a new password.
Check out our tips for choosing a secure password