Payments and membership
Manage my Subscription
- Bought membership on the wrong account
- Refunds
- Cancel Subscription
- Bought items on the wrong account
- Subscription Terms and Conditions
- Is your subscription active? See all 9 articles
Payment Issues
- Unknown transaction
- Settle an Unpaid Balance
- Unsuccessful payment
- Common Credit Card Issues
- Common PayPal Issues
- Common Mobile Payment Issues See all 9 articles
Bonds
- Find my Bonds
- How to locate your Bond
- Redeem a Bond for membership
- Redeeming a Bond for a character name change
- Redeem a Bond to summon a portable trader
- How to place a RuneScape Bond in the currency pouch
RuneScape Prepaid Cards
Other Payment Methods
- Common Amazon Issues
- Link your Amazon account to RuneScape
- Common PaybySMS/Boku Issues
- Common iDeal Issues
- Axeso5 / UOL / BoaCompra / Go4Gold
Solomon's Store
In-game Extras & Promotions
Loyalty Points
Earning Rewards
- Earning Treasure Hunter Keys
- Earning RuneCoins
- Didn't receive my Treasure Hunter Keys
- Didn't receive my RuneCoins
- Missing Rewards from Peanut Labs?
- Missing Token
Prime Gaming
- Prime Gaming FAQ
- Prime Gaming FAQ - Twitch & Amazon Prime
- Prime Gaming FAQ - Linking Accounts
- Prime Gaming FAQ - Rewards