Payments and membership

Manage my Subscription

• Bought membership on the wrong account
• Refunds
• Cancel Subscription
• Bought items on the wrong account
• Subscription Terms and Conditions
• Is your subscription active?
See all 9 articles

Payment Issues

• Unknown transaction
• Settle an Unpaid Balance
• Unsuccessful payment
• Common Credit Card Issues
• Common PayPal Issues
• Common Mobile Payment Issues
See all 10 articles

Bonds

• Find my Bonds
• How to locate your Bond
• Redeem a Bond for membership
• Redeeming a Bond for a character name change
• Redeem a Bond to summon a portable trader
• How to place a RuneScape Bond in the currency pouch

RuneScape Prepaid Cards

• How to redeem a Prepaid Card
• Common Prepaid Card Issues

Other Payment Methods

• Common Amazon Issues
• Link your Amazon account to RuneScape
• Common PaybySMS/Boku Issues
• Common iDeal Issues
• Axeso5 / UOL / BoaCompra / Go4Gold

Solomon's Store

• Find my items
• Item purchased on Solomon's store is bugged
• Refund of Solomon's store purchase

In-game Extras & Promotions

• Why is the promotion not available to me?
• Give as you pay
• Recruit a Friend
• Additional bank slots

Loyalty Points

• Loyalty Points Programme
• Didn't receive my Loyalty Points

Earning Rewards

• Earning Treasure Hunter Keys
• Earning RuneCoins
• Didn't receive my Treasure Hunter Keys
• Didn't receive my RuneCoins
• Missing Rewards from Peanut Labs?
• Missing Token

Prime Gaming

• Prime Gaming FAQ
• Prime Gaming FAQ - Twitch & Amazon Prime
• Prime Gaming FAQ - Linking Accounts
• Prime Gaming FAQ - Rewards

Premier Club

• Premier Club