Payments and membership
Manage my Subscription
- Bought membership on the wrong account
- Refunds
- Cancel Subscription
- Bought items on the wrong account
- Subscription Terms and Conditions
- Is your subscription active? See all 9 articles
Payment Issues
- Unknown transaction
- Settle an Unpaid Balance
- Unsuccessful payment
- Common Credit Card Issues
- Common PayPal Issues
- Common Mobile Payment Issues See all 9 articles
Bonds
- Find my Bonds
- How to locate your Bond
- I can't find the Old School Bonds I purchased
- I can't find the RuneScape Bonds I purchased
- Redeem a Bond for membership
- Redeem a Bond for a character name change See all 9 articles
RuneScape Prepaid Cards
Other Payment Methods
- Common Amazon Issues
- Link your Amazon account to RuneScape
- Common PaybySMS/Boku Issues
- Common iDeal Issues
- Axeso5 / UOL / BoaCompra / Go4Gold
Solomon's Store
- Find my Solomon's Store Purchase
- Item purchased on Solomon's store is bugged
- Refund of Solomon's store purchase
In-game Extras & Promotions
- Why is the promotion not available to me?
- Give as you pay
- Recruit a Friend
- Not seeing additional bank slots?
Loyalty Points
Earning Rewards
- Earning Treasure Hunter Keys
- Earning RuneCoins
- Didn't receive my Treasure Hunter Keys
- Didn't receive my RuneCoins
- Missing Rewards from Peanut Labs?
- Missing Rewards from SuperRewards?
Twitch Prime
- Twitch Prime FAQ 2019
- Twitch Prime FAQ - Twitch & Amazon Prime
- Twitch Prime FAQ - Linking Accounts
- Twitch Prime FAQ - Rewards