Payments and membership

PayPal & Credit/Debit Cards

• Credit/Debit Cards: Making a Successful Purchase
• Credit/Debit Cards: Common Issues
• PayPal: Making a Successful Purchase
• PayPal: Common Issues
• Pre-Paid Credit Card: Making a Successful Purchase
• Pre-Paid Credit Card: Common Questions

Manage my Subscription

• Cancel subscription
• Membership not re-billed successfully
• Updating / replacing bank card details
• Refunds
• Negative credit
• Transferring membership between accounts

Unrecognised payments

• Unrecognised Payment - Multiple charges to my account
• Unrecognised Payment - I don't play your game

RuneScape Game Cards (Pre-Paid)

• RS Game Cards (Pre-Paid): Redeeming your Card
• RS Game Cards (Pre-Paid): Packages Available
• RS Game Cards (Pre-Paid): Common Questions

Other Payment Methods

• PayBySMS/Boku: Making a Successful Purchase
• PayBySMS/Boku: Common Questions
• Amazon: Making a Successful Purchase
• Amazon: Common Questions
• iDEAL: Making a Successful Purchase
• iDEAL: Common Questions
See all 7 articles

In-game Extras & Promotions

• Summer Special 2017
• Premier Club 2017: Support Article
• Solomon's General Store
• Recruit a Friend

Treasure Hunter

• Treasure Hunter
• Earning Treasure Hunter Keys
• Didn't receive my Treasure Hunter Keys

Loyalty Points

• Loyalty Points Programme
• Didn't receive my Loyalty Points

RuneScape Bonds

• Bond purchases not working via Telstra
• Bonds
• Using Bonds to change character names
• Unable to find RuneScape Bonds
• Transferring Bonds between RuneScape and Old School

Earning Rewards

• Earning RuneCoins via Solomon's Store
• Missing Rewards from Peanut Labs?
• Missing Rewards from SuperRewards?
• Contacting the 3rd party has not resolved my earned rewards issue
• SuperSonicAds

RuneMetrics

• RuneMetrics Support