Payments and membership

PayPal & Credit/Debit Cards

• Common Credit Card Issues
• Common PayPal Issues

Manage my Subscription

• Price Increase
• Subscription Issue
• Updating / replacing bank card details
• Transferring membership between accounts
• Cancel Subscription
• Refunds
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Unrecognised payments

• Multiple charges
• Unrecognised Payment - I don't play your game

RuneScape Game Cards

• RS Game Cards: Redeeming your Card
• Common Game Card Issues

Other Payment Methods

• Common PaybySMS/Boku Issues
• Common Amazon Issues
• Common iDeal Issues
• Axeso5 / UOL / BoaCompra / Go4Gold

In-game Extras & Promotions

• Premier Club 2018
• New charity initiative: Give as you pay
• Solomon's General Store
• Recruit a Friend

Treasure Hunter

• Treasure Hunter
• Earning Treasure Hunter Keys
• Didn't receive my Treasure Hunter Keys

Loyalty Points

• Loyalty Points Programme
• Didn't receive my Loyalty Points

RuneScape Bonds

• Bond purchases not working via Telstra
• Bonds
• Using Bonds to change character names
• Unable to find RuneScape Bonds
• Transferring Bonds between RuneScape and Old School

Earning Rewards

• Earning RuneCoins via Solomon's Store
• Missing Rewards from Peanut Labs?
• Missing Rewards from SuperRewards?
• Contacting the 3rd party has not resolved my earned rewards issue

RuneMetrics

• RuneMetrics Support