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  1. Support
  2. Troubleshooting and error codes
Installation
Performance
Connection
In-game
Website
Crashes and errors

Troubleshooting and error codes


Installation

  • Jagex Launcher
  • Mobile clients
  • Linux native clients
  • Recommended specifications
  • Reinstall Java
  • Identify hardware
  • Installing the cache on a second hard drive
See all 7 articles

Performance

  • Performance troubleshooting
  • Lag and low FPS

Connection

  • Common connection solutions
  • Firewall exceptions
  • Traceroute instructions
  • Change the world the client connects to
  • Reset your network and devices

In-game

  • Content
  • Graphics
  • Audio

Website

  • Website issue
  • Clear browser cache
  • Enable JavaScript in your browser

Crashes and errors

  • Error codes
  • Game crashes
  • System files
  • Client issues
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