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  1. Support
  2. Technical Help

Technical Help

Install

  • Go here to install
  • How to get set up
  • Error message index
  • Java Client
  • Change client language
  • Linux Native Clients
  • See all 8 articles

Connectivity

  • Common Connection Solutions!
  • Set up exceptions to your firewall for RuneScape
  • Diagnosing Lag
  • Trace Route Instructions
  • How to flush DNS cache
  • Change the world the client connects to
  • See all 7 articles

Performance

  • Improving performance
  • Improve Laptop Performance
  • Improve Mobile Performance
  • How to clear your cache
  • Game crashes
  • Frame Rate (FPS) TroubleShooting
  • See all 11 articles

Content

  • How to report a Bug
  • Stuck on a piece of in-game content
  • Developer Console
  • Our Rollback Policy
  • Legacy Mode and EoC mode
  • Deadman Mode

Graphics

  • Updating graphics drivers
  • Graphical Problems
  • RuneScape Graphics Settings
  • Dedicated graphics cards

Audio

  • Resolving Audio Issues
  • Managing your audio settings
  • Client not appearing in Windows Volume Mixer

Website

  • RuneScape web browser issues
  • The website isn't loading or is displaying incorrectly
  • How to clear your browser Cache
  • Enable JavaScript in your browser
  • Allocate more RAM to Old School

Known Error Messages

  • Too many login attempts from your address
  • RuneScape has been updated! Please reload your game client.
  • No mountable file systems
  • Stuck on 'loading application resources'
  • Error loading your profile. Please contact customer Support.
  • Prayer book items appear in incorrect positions
  • See all 15 articles
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