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  1. Support
  2. Troubleshooting and error codes

Troubleshooting and error codes

Installation

  • Recommended specifications
  • How to get set up
  • Change client language
  • Linux Native Clients
  • What hardware do I have?
  • Installing the cache on a second hard drive
  • See all 7 articles

Connection

  • Common Connection Solutions!
  • Reset your network and devices
  • Traceroute instructions
  • Set up exceptions to your firewall for RuneScape
  • Change the world the client connects to

Performance

  • Performance troubleshooting
  • Lag and low FPS

In-game

  • Content
  • Graphics
  • Audio

Jagex Launcher

  • Jagex Launcher FAQ
  • Installing the Launcher
  • Logging into the Launcher
  • Using the Launcher
  • Launcher technical issues
  • RuneLite via the Launcher

Mobile

  • OSRS mobile
  • RuneScape mobile

Website

  • Website isn't loading or is displaying incorrectly
  • How to clear your browser Cache
  • Enable JavaScript in your browser

Error codes

  • Too many login attempts from your address
  • Website access denied
  • RuneScape has been updated! Please restart the game to retry
  • No mountable file systems
  • Stuck on 'loading application resources'
  • Prayer book items appear in incorrect positions
  • See all 16 articles
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