Technical Help
Game Versions
NXT Client
- NXT on Windows
- NXT Error Messages on Windows
- NXT on Mac
- NXT Error Messages on Mac
- NXT on Linux
- Linux - Keeping up to date See all 8 articles
Known Error Messages
- [Mac] Unable to load Java Runtime Environment
- Java Client - Error Game Crash
- Java Client - Unable to verify browsercontrol Article
- Java Client - Unable to create target applet article
Connectivity
- Common Connection Solutions!
- Diagnosing Lag in RuneScape
- Trace Route Instructions
- How do I set up exceptions in my firewall for RuneScape?
- How do I flush my DNS cache on Windows?
- How do I flush my DNS cache on Mac? See all 8 articles
Performance Issues
- Improving and Resolving Graphical Problems
- Improving RuneScape's Performance
- Recommended Specifications and Other Requirements
- Frame Rate (FPS) TroubleShooting
- Interface scaling issues on high DPI monitors - Windows 10
- Laptop Users - Dedicated graphics cards and you! See all 11 articles
Legacy Java Client
- Common Client Issues and how to solve them!
- Linux Native Clients
- How to launch the game in safe mode
- Windows installer errors
- Configuring the client to launch OldSchool
- How do I allocate more RAM to the RuneScape Client on a Windows PC? See all 12 articles
In-game/Content Issues
- What's the difference between a Bug and a Technical Issue?
- What to do if you are stuck on a piece of in-game content
- Developer Console
- Our Rollback Policy
- What is Legacy Mode and EoC mode?
- How do I submit a Bug Report? See all 7 articles
Audio Issues
Problems Playing in Browser
- Having problems playing RuneScape using your Web Browser? You're in the right place....
- How do I allocate more RAM to Java?
- How do I get a clean installation of Java on my PC?
- How do I get a clean installation of Java on my Mac?